"[Rene] was amazing - very laid back, pleasant and extremely knowledgeable." - H.D.

h.d. Mar 30, 2013

 

About a year ago, we posted a negative review about an experience we had here. The manager got in touch, e-mails were exchanged back and forth, and we subsequently bought a car from them. I think the coolest thing about this whole experience in the end was the fact that we'd written a negative review initially (after thinking about it a few weeks - we didn't want to be knee-jerk) and were treated perfectly well when we went back. Kristen worked hard to get my partner good out-the-door prices before we returned and connected us with sales rep, Rene. He was amazing - very laid back, pleasant and extremely knowledgeable. I'm pleased to be able to remove my negative review and replace it with thanks. While it's frustrating that it took a negative review to get the help anyone would deserve walking into a commercial establishment, they made this right and I can therefore recommend them.

 

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